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Support lines

Help that answerstonight

Mindora is not an emergency service, and an appointment takes time to arrange. These lines do not. Every number here was checked against a live source and is free unless the cost says otherwise.

If it is urgent

Where to callright now

  • Emergency services

    999 / 112

    Police, ambulance and fire. Use this if someone is in immediate physical danger.

    Hours
    24 hours
    Cost
    Free — connects without airtime
  • Kenya Red Cross

    1199

    Free mental health and psychosocial counselling by phone, and the most reliable route to an ambulance nationwide.

    Hours
    24 hours
    Cost
    Toll-free on Safaricom
Using these lines

What to expectwhen you call

You don't need the words

Nobody expects a coherent account. Saying that you don't know where to start is a perfectly good place to start.

It is confidential

These services do not report back to your family or your employer. They exist to be called by people who have nowhere else to take it.

Calling for someone else counts

If you are worried about another person and don't know what to do, these lines will talk it through with you too.

This directory lists independent organisations. Mindora has no relationship with them, receives nothing for listing them, and cannot answer for how they operate. If you find a number here that no longer works, please tell us so we can correct it.