Employee assistance
Support your staffcan actually reach
A confidential counselling route for your employees, paid for by you and used without asking your permission.
How thisactually works
An employee assistance programme only works if staff believe it is genuinely private. So the arrangement is plain: your people contact us directly, book their own sessions, and you never learn who used it or what they said. What you receive is a periodic count of sessions used and the broad themes coming up — enough to see whether something structural needs attention, never enough to identify anyone. Sessions run in our Nairobi rooms or by video, with the same therapists who see private clients.
- Who it covers
- All employees, and usually immediate family
- How staff access it
- Directly, without telling their employer
- What you see
- Anonymised usage and themes only — never names
- Term
- Annual, priced per head on enquiry
How it runs
Fees are discussed before you commit — see how it works.
What the programmeactually covers
- A set number of confidential sessions per employee per year
- Direct booking — no manager or HR referral needed
- In-person or video, employee's choice
- Onward referral where longer-term therapy is appropriate
- Anonymised quarterly reporting on usage and themes
- Launch materials so staff know it exists and how it works
Programmes are shaped around the organisation rather than sold off a shelf, so this is a starting point rather than a fixed list. Get in touch and we’ll work out where to start.
From first callto review
- 01
Scoping
We talk through headcount, what has prompted this, and what is already in place. This is where the session allowance gets set.
- 02
Agreement
A written scope covering confidentiality, what reporting you receive, and the specific safety situations where a therapist would have to act.
- 03
Launch
We brief managers on what they may and may not ask, and give staff a clear route in. Poorly launched programmes go unused.
- 04
Review
Anonymised reporting each quarter, and a conversation once a year about whether the allowance is the right size.
